QC Manager

JoomPro is a first end-to-end cross-border B2B marketplace. We aspire to create a new level of service in the wholesale purchasing market and give everyone, anywhere in the world, the opportunity to easily and efficiently order goods from factories in China, with plans to include India, Bangladesh, Turkey, and others in the future.

JoomPro is one of the key businesses of Joom, an international group of e-commerce companies founded in 2016 in Latvia. Joom also includes other businesses: Joom Marketplace, a platform for global shopping; Onfy, a pharmaceutical marketplace in Germany; and Joom Pulse, a data platform that provides analytics and recommendations for marketplace sellers. Joom has offices in Latvia, China, the USA, Germany, Brazil, and Portugal, with its headquarters in Lisbon, Portugal.

We are seeking a detail-oriented Quality Control Manager to ensure our hardline products meet quality standards, specifications, and compliance requirements before shipment.

Responsibilities

• Co-create systematic quality inspection systems using AQL (Acceptable Quality Level) standards while tailoring to the needs of JoomPro
• Verify product specifications, quantity, and compliance with order requirements by functional testing and visual inspections of products
• Document and report quality issues, defects, and inspection results
• Review product packaging and labeling requirements
• Review product reports and determine its acceptability, classify defects, and coordinate with production teams on quality improvements
• Maintain detailed inspection records and quality control documentation

Requirements

• Experience with many countries’ products and understanding of overseas customers’ requirements
• Minimum 8 years of experience in quality control, preferably with hardline products
• Experience with creating quality standards to help achieve alignment for company and quality expectations
• Mid-tier experience with softline products
• Understanding of quality control methodologies and AQL standards
• Experience with quality management systems and documentation
• Excellent communication and reporting skills
• Strong attention to detail and problem-solving skills

We are offering

• Flexible working hours and 15 days of paid annual leave
• Health insurance, including annual health check-up
• 100% paid sick leave
• Personal development: professional events, workshops, English classes, corporate library
• Daily meal allowance
• Annual team retreats

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