Joom

Logistics Operations Specialist

Full-Time in Shenzhen, CN

JoomPro is the first end-to-end cross-border B2B marketplace. We aspire to create a new level of service in the wholesale purchasing market. We give everyone, anywhere in the world, the opportunity to order goods from factories in China easily and efficiently. After a successful launch in Brazil, we are now expanding to Mexico to bring seamless wholesale trade to new markets.

JoomPro is one of the key businesses of Joom, an international tech-centric group of e-commerce companies founded in 2016 in Latvia. Joom Group also includes other businesses: Joom, a platform for global shopping; JoomPulse, a data platform that provides analytics and recommendations for marketplace sellers; and Onfy, a pharmaceutical marketplace in Germany. Joom Group has offices in Latvia, China, Portugal, Germany, and Brazil, with its headquarters in Lisbon, Portugal. We work as one international team, sharing knowledge and collaborating across countries, businesses and products.

Now we are looking for a Logistics Operations Specialist in China who will be responsible for liaising with logistics service providers, collaborating with export colleagues to ensure smooth operations, and preparing transportation documents.

Responsibilities

  • Launching logistics operations in China for shipping goods to LATAM countries (Brazil, Mexico, Chile, Peru)
  • Arranging cargo pickups from various locations (own warehouse or merchant’s warehouse)
  • Preparing transport documents required for logistics and customs purposes
  • Collaborating with export colleagues to ensure smooth operations
  • Consulting the warehouse and export department on logistics matters

Requirements

  • Over 5 years of experience in sea freight logistics
  • Experience of working with the related service companies - carriers, forwarders, etc.
  • Excellent knowledge of the exporting process from China
  • Good communication skills
  • Fluent English

We offer

  • Compensation package: base salary and performance-based bonuses (total target compensation is reflected in the job description)
  • Office-first: flexible hours with a possibility to work remotely 52 days per year, and 15 days of paid annual leave
  • Care & Wellbeing: health insurance, including annual health check-up, daily meal allowance, and 100% paid sick leave
  • Team & Growth: collaboration with colleagues across Portugal, Brazil, Latvia and China, with opportunities for promotions, professional trainings, and English courses
  • Community & Engagement: annual team building activities, knowledge-sharing workshops, and a strong sense of team work

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