Legal Counsel (Business Operations)

Joom is an international group of eCommerce and fintech companies founded in 2016 in Latvia.

Joom currently includes the following businesses: Joom Marketplace, a platform for shopping from all over the world; Onfy, a pharmaceutical marketplace in Germany; Joompay, a fintech service for daily financial transactions in Europe; Joom Logistics, a business that provides logistics, technology and infrastructure services for cross-border eCommerce; JoomPro, a platform for cross-border wholesale trade. Joom offices are located in Portugal, Latvia, China, Hong-Kong, the USA, Germany, Luxembourg, and Russia.

Currently we are expanding our Legal department and are looking for a Legal Counsel to join our Business Operations Support team.

Responsibilities

• EU regulations compliance (P2B, P2C, consumer rights, marketplaces, regulatory matters etc.)
• Support of business operations of different units and departments (merchant support, commercial teams, product and client departments)
• Taking part in actual product development and experiments
• Launch of new projects and support of existing ones
• Creating new and editing existing terms sheets/documents, contract templates
• Collaboration with the support team: creating a knowledge base and FAQ for different countries, resolving disputes with customers and consumer protection organisations

Requirements

• Legal education
• 3+ years of relevant experience in a top law firm, marketplace, or retail
• Experience in close cross-functional cooperation with commercial teams, product managers, and support agents
• Focused, with impeccable attention to details
• Strong communication and negotiation skills

We are offering

• Flexible working hours, hybrid model, and 22 days of paid annual leave
• Joom company stock options package
• Personal development: professional events, workshops, English classes, corporate library
• Annual team retreats: we cherish opportunities to meet in person for company get-togethers