Joom

User Experience Copywriter

Part-Time in Lisbon, PT

Joom Marketplace is a platform for shopping from all over the world. Joom Marketplace helps consumers to make shopping easy and entertaining and provides access to high quality goods from around the world.

Joom Marketplace is one of the key businesses of Joom, international group of e-commerce and fintech companies that was founded in 2016 in Latvia. Joom also includes the following businesses: Onfy, a pharmaceutical marketplace in Germany; Joompay, a fintech service for daily financial transactions in Europe; Joom Logistics, a business that provides logistics, technology and infrastructure services for cross-border eCommerce; JoomPro, a platform for cross-border wholesale trade. Joom offices are located in Latvia, China, Hong-Kong, the USA, Germany, Luxembourg, and Russia.

We are now looking for a native English proofreader who will be in charge of our localised product and marketing copy ensuring our English-speaking users have the best possible Joom experience. You will be working within a team of translators, localisation and country managers and will contribute to exciting projects such as new product features and marketing initiatives.

After a few months, you’ll have an opportunity to start creating clear and concise product copy from scratch working closely with our designers and product managers.

Responsibilities

  • Proofreading our translated texts ranging from in-app and web micro copy to a variety of marketing materials
  • Conducting regular copy quality and product checks
  • Updating and maintaining language-specific tools such as style guide and glossary
  • Writing UX copy to help users navigate our product, including working on onboarding, feature naming, promotions, error messages, etc; ensuring a consistent and highly optimised user experience at all times
  • Collaborating with product managers, designers, UX researchers and localisation team
  • Consulting teams in creating user manuals, documentations, glossaries

Requirements

  • Native speaker of English
  • Broad experience editing and proofreading product UI and marketing copy in a tech company
  • Excellent writing skills, minimum 1 year of experience in UX writing in a tech company
  • Passionate about language and enjoys driving products with intuitive experiences forward
  • Experience in translating complex concepts and processes into relatable, human terms
  • Training or education in a relevant field (marketing, copywriting, communication, translation or similar)
  • Experience with CAT tools, TMS, Figma or ability to learn new tools and technical procedures quickly and effectively

We are offering

  • The expected weekly workload is of 20 hours, potentially more depending on upcoming projects and availability within the team
  • It’s a part-time position with an opportunity for full-time employment in the future