Joom

Business Leader at Payments World

Full-Time in Lisbon, PT - Joom

Joom is an international group of eCommerce companies founded in 2016 in Latvia.

Joom currently includes the following businesses: Joom Marketplace, a platform for shopping from all over the world; Onfy, a pharmaceutical marketplace in Germany; JoomPro, a platform for cross-border wholesale trade. Joom’s offices are located in Latvia, China, Hong Kong, the USA, Germany, Brazil and Portugal.

Our platforms process hundreds of thousands of purchases in over 40 currencies every day. We are entering new markets and connecting with new partners, which is why we are actively developing our payment infrastructure direction. We are currently looking for a business leader for Payments direction.

Responsibilities

  • Manage the group’s payment operations
  • Implement new payment methods
  • Engage with payment partners: negotiate commercial terms and notify them of technical issues on their end
  • Establish merchant payout processes in line with PSD2 standards
  • Identify opportunities to improve payment success rates
  • Monitor payment/refund schedules to uncover insights and bottlenecks
  • Assign tasks to developers and analysts
  • Participate in compliance projects

Requirements

  • In-depth knowledge of online payments and acquiring processes
  • Understanding of PCI DSS standards
  • Excellent project management skills
  • Proven experience in complex negotiations in English
  • Experience in launching new features/services

Preferred Qualifications

  • Knowledge of Chinese
  • Experience with PCI DSS audits

We are offering

  • Flexible working hours and 22 days of paid annual leave
  • Work from our office in Lisbon, Portugal
  • Relocation package to Lisbon, Portugal, if needed
  • Extended health insurance for the employees and their children, including dental care coverage
  • Stock options plan
  • 100% paid sick leaves
  • Personal development: professional events, workshops, English classes, corporate library
  • Daily meal allowance
  • Annual team retreats

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