Joom

Head of Product JoomX

Full-Time in Lisbon, PT

JoomX is a new AI-driven e-commerce automation platform that unifies all Joom Group services. It equips merchants with everything needed to run a successful business on local marketplaces — from niche analysis and procurement to financing, listings management, marketing, and restocking. The platform's AI Copilot can either assist merchants or fully automate their operations.

JoomX is a key initiative of Joom Group, an international e-commerce group founded in 2016 in Latvia. The group's portfolio includes Joom Marketplace, a global shopping platform; JoomPro, a cross-border wholesale trade platform; JoomPulse, a data analytics platform; Onfy, a pharmaceutical marketplace in Germany; and JMS, a network connecting merchants with marketplaces worldwide. Joom Group maintains offices across Latvia, China, Hong Kong, the USA, Germany, Brazil, and Portugal, with headquarters in Lisbon.

We are now looking for a Senior Product Manager for our new Business Unit — JoomX. The ideal candidate has a strong background in product management, experience in e-commerce and automation solutions, and is ready to build the best AI-powered platform for merchants in Brazil and LATAM.

Responsibilities

  • Developing and executing product strategy: market research, value proposition, and growth opportunities
  • Creating technical specifications for designers and developers
  • Maintaining the roadmap, prioritizing tasks, and managing backlog
  • Validating hypotheses for new features, ensuring quick testing and iteration
  • Preparing product updates, release presentations, and internal communications
  • Monitoring competitors and industry trends
  • Tracking key product metrics through analytics dashboards
  • Conducting CustDev, UX research, and gathering stakeholder feedback
  • Creating user stories, customer journey maps, and product documentation

Requirements

  • 5+ years as a Product Manager, preferably in AI-powered SaaS or b2b e-commerce platforms / ERP systems for b2b
  • Strong analytical skills and data-driven decision-making
  • Experience in user research and customer interaction
  • Self-discipline and ability to prioritize tasks independently
  • Teamwork skills: negotiation, compromise, data-backed decisions, and project execution
  • Proficiency in English

Preferred

  • Experience with automation solutions, AI-driven tools, or marketplace platforms

We offer

  • Compensation & Rewards: base salary and performance-based bonuses
  • Office-first: flexible hours with a possibility to work remotely 52 days per year, and 22 days of paid annual leave
  • Care & Wellbeing: health insurance (including dental care) for employees and their children, daily meal allowance, and 100% paid sick leave
  • Team & Growth: collaboration with colleagues across Portugal, Brazil, Latvia and China, with opportunities for promotions, professional trainings, and English courses
  • Community & Engagement: annual team building activities, knowledge-sharing workshops, and a strong sense of team work

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